Returns
Return Policy Print Your Preapproved Authorization Form
  • Most products can only be returned within 30 days of delivery. (UPS delivery date)
  • You must contact us for a return authorization number to receive credit. Contact us by phone: 1-800-646-4750, or by email: returns@wallpaperstore.com to request a Return Authorization Number.
  • Products must be unopened and in original packaging.
  • Products must be in resaleable condition.
  • Mural returns must be placed inside the box/tube rolled with even edges & no bending, or tears for credit.
  • All returns are subject to a 25% warehouse restocking fee
  • You are responsible for any return shipping costs
  • It can take 3-4 weeks for credits to be issued once the warehouse has received and inspected your return.

  • Do not return products directly to the shipping warehouses as they will not be able to process or issue credit.
  • If you receive a defective or shipping damaged product please contact our customer service department for replacement. Most warehouses accept claims within 7 days of receipt.

  • Using the Return Authorization Number and Code provided for your return, please enter below to create your Return Authorization Form. Return address will be provided on the form.
  • Enter the Return Authorization Number

    Enter the Return Authorization Code